Jomkiss5 Privacy Policy – Your Personal Data Protection

Your privacy is not merely a legal obligation to us — it is a core value of jomkiss5. Learn how we safeguard and protect your information.

Last Updated: January 2026 SSL 256-bit PDPA Compliance

Privacy Policy & Data Protection

Jan 2026
This Privacy Policy explains how jomkiss5 collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the practices described in this policy.

1Introduction

Jomkiss5 ("we", "Platform") takes seriously our responsibility to protect the privacy of every member and visitor. This Privacy Policy is designed to give you a clear and transparent picture of how your personal information is handled — from the moment you register through every interaction you have on our platform.

We understand that entrusting personal information to any online platform requires a high level of confidence. That's why we don't just comply with the law — we go beyond the minimum requirements to ensure your data is genuinely secure and used only for the purposes you would expect.

This policy applies to all services offered through the jomkiss5.pro website, the jomkiss5 mobile app (Android and iOS), and any official communication channels associated with this platform.

PDPA 2010: As a platform serving Malaysian users, jomkiss5 fully complies with the Personal Data Protection Act 2010. You have the legal right to access, correct, and request deletion of your personal data.

2Information We Collect

Jomkiss5 collects your personal information through several means depending on how you interact with the platform. The following are the categories of information we collect:

Registration & Identity Information:

  • Full name as shown on your official identification document.
  • Date of birth for age verification purposes (18 years and above).
  • National identification number (MyKad) or passport number.
  • Active email address used for account communications.
  • Mobile phone number registered in Malaysia.
  • Current residential address.

Financial Information:

  • Bank account number or e-wallet details (Touch 'n Go eWallet, GrabPay, Boost) for deposits and withdrawals.
  • History of deposit and withdrawal transactions on the platform.
  • Records of betting activity for compliance and internal audit purposes.

Technical & Usage Information:

  • IP address and device information used to access the platform.
  • Browser type, operating system, and screen resolution.
  • Access timestamps, pages visited, and session duration.
  • General location data based on IP address (state/city only, not GPS).
  • Cookie and tracking technology data that you have permitted.

KYC (Know Your Customer) Information:

  • Front and back copy of a valid MyKad or passport.
  • A selfie or facial verification photo to confirm the identity of the account holder.
  • Bank statement or recent proof of address if required for large withdrawals.
All KYC documents you submit are stored in an encrypted system and accessible only to authorized personnel. They are used solely for identity verification and legal compliance purposes.

3How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. jomkiss5 does not use your data for unrelated purposes without your consent. The following are the primary purposes for data use:

1
Identity Verification & KYC

To ensure only individuals aged 18 and above use the platform and to comply with anti-money laundering (AML) legal requirements.

2
Financial Transaction Processing

To securely process deposits and withdrawals, verify bank account or e-wallet ownership, and detect any suspicious financial activity.

3
Service Communications

To send important account notifications, security updates, transaction confirmations, and customer support responses via email or SMS.

4
Enhanced User Experience

To analyze aggregated usage patterns in order to improve the platform interface, introduce suitable new games, and ensure optimal technical performance.

5
Legal Compliance & Security

To detect and prevent fraud, collusion, and money laundering, and to comply with any lawful requests from competent authorities.

6
Related Promotions & Offers

To send relevant promotional information, bonuses, and special offers — subject to your marketing communication preferences, which can be updated at any time.

4Sharing Information with Third Parties

Jomkiss5 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your information:

  • Payment Processing Providers: Transaction data is shared with approved payment gateways (such as FPX, Touch 'n Go eWallet, GrabPay) solely to process your deposits and withdrawals.
  • KYC Service Providers: Identity verification documents may be processed through trusted third-party verification services that comply with international security standards.
  • Game Software Providers: Very limited game session data is shared with game providers for technical and fairness verification purposes.
  • Legal Authorities: We will disclose required information when mandated by law, court order, or a legitimate request from enforcement agencies.
  • Professional Advisors: Accountants, lawyers, or auditors bound by professional confidentiality obligations in specific circumstances.
All third parties we work with are required to meet data protection standards equal to or higher than those of jomkiss5. We do not permit them to use your data for their own purposes.

5Data Storage & Security

Your data security is our highest priority. jomkiss5 implements multiple layers of security to ensure your information is always protected from unauthorised access, loss, or misuse.

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the latest TLS/SSL protocols, making it unreadable to unauthorized parties.
  • Secure Servers: Data is stored in data centres protected by strict physical and digital access controls, including two-factor authentication for all staff access.
  • Regular Auditing: Our security systems are regularly reviewed and audited by independent cybersecurity experts to identify and address any vulnerabilities.
  • 24/7 Monitoring: Our automated monitoring system detects abnormal activity in real time and immediately alerts our security team.
  • Data Backup: All data is securely backed up to ensure service continuity and protect against data loss caused by technical failures.

Retention Period: We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, we keep transaction records for 7 years in line with Malaysian legal requirements, after which the data is permanently deleted.

In the event of any data breach that may affect your information, jomkiss5 is committed to notifying you within 72 hours of the incident being detected, in line with industry best practices.

6Cookies & Tracking Technologies

Jomkiss5 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and secure your login sessions.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Analytics Cookies: Help us understand how users interact with the platform, which pages are most popular, and where users encounter difficulties. This data is collected in aggregate and anonymised form.
  • Functional Cookies: Remember your preferences such as game settings, language selection, and personalised interface display.
  • Security Cookies: Detect suspicious login activity and protect your account from unauthorised access attempts.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality. Our cookies are not used to track your activity on other websites.

7Your Rights as a Data Owner

Under the Personal Data Protection Act 2010 and jomkiss5's policy, you have the following rights regarding your personal data:

Your Rights Description Status
Right of Access Request a copy of all personal data we hold about you. Available
Right to Rectification Request correction of any inaccurate or incomplete data. Available
Right to Erasure Request deletion of your data when it is no longer needed (subject to legal obligations). Available
Right to Restriction Request that we restrict the processing of your data in certain circumstances. Available
Right to Portability Receive your data in a structured, portable format. Available
Right to Object Object to the processing of your data for direct marketing purposes. Available

To exercise any of the above rights, contact our privacy team by email at [email protected] or via in-app live chat. We will process your request within 30 business days.

8Children's Data

Jomkiss5 is an adult entertainment platform that strictly prohibits use by individuals under the age of 18. We do not knowingly collect or store any personal information from underage children or minors.

If we discover or are alerted that a person under the age of 18 is involved, we will:

  • Close the account in question immediately.
  • Refund any deposits received within a reasonable timeframe.
  • Permanently delete all personal data associated with that individual from our systems.
  • Take necessary steps to prevent re-registration.

If you know or suspect that someone under the age of 18 has registered on our platform, please contact our support team immediately. We take this matter extremely seriously and act swiftly.

9Changes to the Privacy Policy

Jomkiss5 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

When we make significant changes, we will notify you via:

  • Email notification sent to the address registered with your account.
  • A clear notice on the platform's login page for a minimum of 14 days.
  • Update the "Last Updated" date at the top of this page.

Continued use of the platform after changes are published constitutes your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and request deletion of your data.

10Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your personal data rights, please contact the jomkiss5 privacy team through the following channels:

  • Privacy Email: [email protected] — for all inquiries related to personal data, access requests, or complaints.
  • Support Email: [email protected] — for general account-related issues.
  • Live Chat: Available 24/7 via the chat icon in the app or on the website.
  • FAQ: Visit the page FAQ us for answers to frequently asked questions about privacy and your account.

We are committed to responding to all privacy-related enquiries within 5 working days and resolve data requests within 30 working days from the date the application is received.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Personal Data Protection Commissioner under the Ministry of Communications and Digital.

Why Your Data Is Safe with jomkiss5

We invest in the best technologies and processes to ensure your privacy is a priority, not just a formality.

Military-Grade Encryption

The same 256-bit SSL technology used by leading financial institutions worldwide protects every bit of data that passes through our platform — from your account to our servers.

No Data Selling

Your personal information has never been and will never be sold to advertisers, data brokers, or any third party. Your data belongs to you — we are simply its custodian.

Data Control in Your Hands

Through your account settings page, you can manage communication preferences, request a copy of your data, or initiate account closure at any time without going through a complicated process.

Full PDPA Compliance

Jomkiss5 fully complies with the Malaysia Personal Data Protection Act 2010. All our data handling processes are regularly reviewed by local privacy law experts.

Regular Security Audits

Our security infrastructure undergoes penetration testing and security reviews by independent external firms every quarter to ensure no hidden vulnerabilities exist.

Immediate Incident Notification

In the event of any security incident affecting your data, we are committed to notifying you within 72 hours — well ahead of the minimum requirement.

Play with Total Confidence

Your privacy is protected, your data is secure. Join millions of members enjoying quality entertainment with jomkiss5 every day.

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